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Salesforce Enhancement
Client: Victorian Government Agency - VPSC
Project Overview
A Victoria government client needed to strengthen their Salesforce CRM usage, particularly around client/contact management, compliance readiness, and controlled platform updates.
The organization required enhanced governance and process efficiency to meet their operational requirements while maintaining the highest standards of public sector accountability.
Our Solution
Ornella Solutions delivered a comprehensive enhancement program that addressed each challenge through strategic analysis, process optimization, and technology modernization.
Measurable Impact
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